Self Service HR

Oracle Self-Service Human Resources (SSHR) extends the functionality of standard Oracle HRMS by enabling both employees and managers to participate in Human Resources management via a web browser. SSHR offers secure self-service business transactions and easy-to-use functionality driven by Oracle's proven web and workflow technologies. These technologies enable the data, views, stored procedures, validation routines, and Application Programmatic Interfaces (APIs) used in the standard Oracle Applications to be shared, thus providing seamless integration between Oracle HRMS and Self-Service HRMS.

Features of SSHR

Key features of SSHR include the following:

• Configurability
  SSHR uses the Oracle Applications Framework (OA Framework) technology to enable flexible personalizations options. For example, you can personalize your self-service pages to reflect your corporate identify, or to reflect the specific business processes in your organization. You can personalize content, appearance, and self-service transactions to suit your requirements and those of the individual user. You can personalize self-service applications to suit role, experience, work content, language, and information needs.

• Intuitive layout
  The pages and windows used in SSHR have an intuitive layout and enable users to carry out business processes and transactions without the need for extensive documentation or instruction. Notes and messages are available on pages if appropriate and meaningful.

• Dynamic routing of transactions
  SSHR utilizes workflow technology to enable you to define dynamic routing and approvals paths for your self-service transactions. You can use Oracle Workflow to configure any process that requires routing, approval, and submission.

• Delivery of workforce intelligence
  By providing manager functions in SSHR, you can deliver intelligence and information to managers, HR Professionals, executives. These users can retrieve and query information simply and quickly.

• Improved accuracy of data
  By enabling users to enter and maintain their own information, data input is more accurate and up-to-date. This also reduces repetitive data entry tasks for HR administrators.

• Streamlined business processes
  By allowing managers, HR Professionals, contingent workers, and employees to work in a paperless environment, you can streamline business processes, reduce administration costs, and improve service. Users can make their own decisions about benefits options and work preferences, for example, and view information online including payslips and tax forms.

• Integration with Oracle Approvals Management (OAM)
  Oracle Approvals Management (OAM) enables you to define routing rules for your transactions. By using OAM with SSHR, you ensure that your self-service transactions are received and approved or rejected by the correct user.

Scope of SSHR

SSHR functions are available for all major functional areas in Oracle HRMS: Workforce Sourcing and Deployment, Compensation, Benefits, and Payroll Management, and Enterprise and Workforce Management. Within these functional areas, some functions are available in SSHR only, some are available in the Forms Interface only, and some are available in both SSHR and the Forms Interface.

What does self-service mean?

Self-service means that the originator of a task is also the person responsible for that task. Using a standard web browser, the user accesses HR data and performs a specific task, for example, registering a change of address. By transferring the responsibility for the task to the originator of the task, data accuracy is increased and administration costs are reduced.

How do self-service applications differ from traditional HR systems?

The key elements that distinguish self-service applications from other systems are:

• easy-to-use user interfaces
• easy access to functions via web browsers
• complex processes reduced to simple steps
• reliability and scalability enabling many people to experience good response times, for example during an annual benefit enrollment period
• opportunities to configure and extend the application to meet enterprise needs
• system accessibility for people who are not Human Resource specialists
• ability to configure SSHR web pages to suit user requirements.

How can SSHR meet my enterprise's unique business processes?

SSHR is highly configurable: you can configure web pages and predefined business transactions. You can also create your own business processes. Although SSHR uses the design standards that are common to all Oracle applications, you can change the appearance of the web pages by adding your own logos and by changing field and radio button names. On some pages, you can choose which sections are displayed. If you want to highlight procedures that are specific to your enterprise, you can customize the instructions that provide online help for users.